Utility

Privacy Policy

At E-Watt Research Ltd, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your data. By using our website or contacting our team, you agree to the collection and use of information in accordance with this policy.

We only collect information necessary to provide our services, respond to enquiries and improve your experience. We do not sell your personal information to third parties. Any information shared with us is handled securely and in accordance with applicable data protection laws.

What information do we collect?

We collect information you choose to provide when submitting an enquiry, requesting a consultation, booking a factory visit or subscribing to updates. This information may include your name, company name, email address, telephone number, country, project requirements and any documents or files you choose to share with us.

We ONLY collect limited technical information such as your IP address, browser type, device information and website usage through cookies and analytics tools to improve website performance.

How do we use your information?

Your information is used to respond to enquiries, provide quotations, arrange consultations, coordinate factory visits and deliver the services you request.

We also use information to improve our products, develop new services, analyse website performance and communicate important updates where you have chosen to receive them.

Your information is never sold to third parties. We only share information with trusted service providers where necessary to operate our business or comply with legal obligations.

How long do we keep your information?

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal and regulatory requirements.

We regularly review stored information and securely remove data that is no longer required.

  • Your information is stored using appropriate technical and organisational security measures.
  • You may request access to, correction of or deletion of your personal information at any time.
  • Marketing communications can be withdrawn by following the unsubscribe instructions or by contacting us directly.
  • For any privacy-related enquiries, please contact E-Watt Research Ltd using the details provided on our Contact page.

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What are your privacy rights?

You have the right to access, update, correct or request the deletion of your personal information at any time. Where applicable, you also have the right to object to certain types of data processing, request restrictions on how your information is used and receive a copy of the personal information we hold about you.

If you no longer wish to receive marketing communications, you can unsubscribe using the link included in our emails or contact us directly. To exercise any of your privacy rights, please contact E-Watt Research Ltd through our Contact page. We will respond to all legitimate requests in accordance with applicable data protection laws.

How do we keep your information safe?

E-Watt Research Ltd uses appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. Access to your information is restricted to authorised personnel who require it to provide our services.

Our systems are regularly monitored, maintained and updated to ensure your information remains secure. While no online system is completely immune from risk, we continuously improve our security practices and follow recognised industry standards to safeguard the information you entrust to us.